Certified Accreditation

The Intensive Written & Spoken English Communication Adaptive learning

Dr. Arayan 2This Particular English Language programme is called the I-ME.

International Management English  – Language Development

I’ve eliminated most of the GRAMMAR from this programme as I believe most business people don’t need to know the grammar used, they just need to use it. so it has been integrated into the writing section and the verbal communication section of the programme.

Did you know that you use certain grammar when you speak?!, now you do this subconsciously, which is a good thing because if you thought about what you said socially you would end up speaking like a robot and you’d end up with fewer friends. Now in a business setting you need to be very careful about verbal punctuation and practicing what you’ll say in a meeting or presentation is vital to your longevity with your respective organisations. This is where the I-ME comes in, it is the perfect programme for improving your written Report – Research papers – Presentation and a multitude of other report style writings.

Below is the Backgroud & Outline for the I-ME programme.


Background to programme:

The Art of learning a new language from the aspect of the new language learner:
Listening:  – – – – – – – – – – – – – – understanding spoken language.
Speaking:  – – – – – – – – – – – – – – communicating ideas through oral language.
Reading:  – – – – – – – – – – – – – – – understanding written language.
Writing:  – – – – – – – – – – – – – – –  communicating through written language.
Viewing:  – – – – – – – – – – – – – – – understanding visual images and connecting them to accompanying spoken or written words.
Visually Representing:  – – –  presenting information through images, either alone or along with spoken or written words.

All meanings that are attached to the words that we use are obtained through experience. New Language Learners begin experiencing the world as soon as they interact with another language. From the beginning, they experience light and darkness, and many other things. These experiences are often accompanied by words spoken by people around them. The language arts are tied to experience through words and the images that words represent. Listening involves making connections between spoken words (abstract oral symbols) and their meanings. Speaking involves taking command of the words by using them orally to communicate with others. Reading involves translating written symbols into the oral symbols that they represent and, finally, into their meanings; and writing involves encoding written symbols so that they will convey information to others. Viewing involves interpreting the images for which words stand and connecting visual images in videos, computer programs, and websites with accompanying printed or spoken words. Visually representing involves presenting information through still or motion pictures, either alone or accompanied by written or spoken words.
Although new language learners go into business with a wide variety of background experiences, their experiences may or may not be applicable to the focus of the chosen business. Some know the language of street corners and alleys but do not know the language required for business activities. new language learners from low socioeconomic backgrounds may not have had experiences with computers or even such school supplies as pencils, scissors, and crayons and may not have traveled beyond their immediate neighborhoods. Such new language learners are limited in their exposure to a variety of places, people, animals, and other things. Those new language learners who have had varied experiences related to topics covered in the business curricula have enhanced comprehension of material that they listen to, read, and view and more relevant material to draw on when they speak, write, or prepare visual presentations.

Programme Outline:

Module 1

  • Report & Research Writing Strategy
  • What is the Purpose of Your Writing?
  • Who are your Readers?What is the Scope?
  • How Long is it?
  • What is the Ideal Grammatical Tense?
  • What is the Ideal Grammatical Person?
  • How Reports are Read

Module 2


  • The General Format
  • Go for Facts
  • General Layout
  • Part 1: Executive Summary, Summary or Abstract
  • Part 2: Introduction
  • Part 3: Main Body
  • Part 4: Conclusions
  • Part 5: References

Module 3


  • How to persuade readers
  • Persuade tactics
  • Provide action
  • How to keep the theme on target
  • Indirect versus direct approach
  • Order of content across different dimensions

Module 4


  • What’s bad about lists
  • Mind mapping
  • How to create a mind map
  • Preparing a report using mind maps
  • Guidelines
  • How to mind map correctly
  • Mind map software

Module 5


  • Adding visual content to the report
  • Styling the report

Module 6


  • Excessive use of words
  • How to write clearly

Module 7


  • Use action verbs
  • Use cause and effect
  • Use simple, then detailed
  • Attach verbs to logical actors
  • Combine and simplify
  • Avoid nominalization


Module 8


  • Guidelines

Module 9

  • How to structure the summary
  • How to write effective titles
  • Approaches to headline writing
  • Headline making formulas

Module 10


  • Attention
  • Information
  • Desire
  • Action

Put it All Together

  • Describe the role that verbal communication skills play in the workplace.
  • Identify potential communication barriers and challenges.
  • Describe how to take a complete telephone message.
  • Describe strategies for giving a successful presentation.
  • Discuss some general rules for attending and holding a meeting.
  • Discuss the significance of nonverbal communication.
  • Define proxemics and discuss the types and significance of personal territory.
  • Explain the importance of active listening and the barriers that can occur.
  • Explain and demonstrate the importance of mastering the elements of effective verbal skills, including recognizing the parts of speech, and the use of proper grammar, spelling, and verbal punctuation.

  • How to respond to people?
  • How to engage in a conversation?
  • How to handle conflicts?
  • How to deal with confrontations?
  • How to deal with reactive and toxic words?
  •  Intention Analysis:
  • How to Criticise?
  • Handling Psychological Tactics in Negotiations 
  • Handling Conversations & Rapport building
  • What is Assertiveness communication?
  • How to Deal with Emotions during a conversation?
  •  Questioning Techniques
  • Emotional Intelligence 
  • Customer Service Scenarios


The above modules are packed with interactive workshop exercises and can not be done in the standard 2 day workshops

So careful consideration must be paid to your timetables, work schedules and of course your employers needs, wishes and wants


Want to find out more about this programme?

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